Reviews

Reviews

Traditional Plumbing

(4.9) Overall Rating
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Here's what our satisfied customers are saying...

John D

great

3/28/2025
John B

Did a great job. And did it on time and fast

3/20/2025
Goodwin W

Exceptional Service from Traditional Plumbing – Highly Recommended! Traditional Plumbing provided the best plumbing service I have ever experienced. What makes them stand out is not just their expertise in fixing plumbing issues but also their exceptional customer service, transparency, and professionalism. Services Provided: I hired them for two major jobs: 1. Replacing a 22-year-old water heater 2. Repairing a clogged 3" exterior underground pipe Unlike many plumbing companies that only handle plumbing repairs, Traditional Plumbing also offers water heater replacement services, which made them the perfect choice for my needs. Professional and Transparent Service: I initially called them for a cost estimate. When Cody arrived with his partner, he conducted a quick yet thorough inspection and explained each step of the repair process in detail. He provided multiple options with clear and transparent pricing, ensuring I fully understood everything before making a decision. I expected to schedule a future service date, but to my surprise, they were ready to start immediately. Both technicians worked tirelessly for over five hours without taking a break, showing true dedication and efficiency. Why Traditional Plumbing Stands Out: ✅ Extended Service Hours: They are the only plumbing company in the Memphis area that operates from 8:00 AM to 9:00 PM, whereas most others close by 5:00 PM. ✅ Free Estimates: Many other companies charge around $75 for an estimate and schedule service on a different day. Traditional Plumbing offers free estimates and, if possible, starts the job right away. ✅ Commitment to Quality Work: When they first cleaned my underground pipe, water started flowing again, so we initially thought the issue was resolved. However, after noticing another blockage, they didn’t hesitate to use a larger jet gun and clean the pipe again. Despite the mess—grease-filled dirty water splashing onto their clothes—they kept working until my pipe was completely clear. ✅ Respect for My Property: After cleaning the underground pipe, they took the extra steps of fixing the broken parts of my pipe, and cleaning up all the dirt and dirty water that had come out of the pipe, leaving my yard spotless. This level of care and attention to detail is rare and highly appreciated. Final Thoughts: I truly appreciate the hard work and dedication of Cody Johnson and his partner. They went above and beyond to fix my plumbing issues, and I couldn’t be more satisfied. If you need a reliable plumbing service that offers not just repairs but also water heater replacements, great communication, and thorough clean-up, Traditional Plumbing is the best choice!

3/19/2025
Harrison B

Great Job! Came out within an hour of calling. Very friendly technician as well.

3/17/2025
Ashleigh P

Traditional plumbing was awesome! They were fast, very polite, and efficient! 10/10 recommend this company!

3/17/2025
eduardo r

When your plumbers came out they were nice and they did identify that we had a bigger problem then we thought they also said a supervisor would come and tell us more about the problem which he did and he told our landlord about the problem so you guys were very helpful

3/14/2025
Odell W

Gage is highly experienced! He knows his stuff! He was friendly, professional and explained what he was going to do plus took pictures and sent them to me. I will be calling them back when my next need arises.

3/13/2025
Shannon E

great company, great customer service

3/12/2025
Melanie B

Thanks for sending out the same technician who installed our new faucet. He diagnosed the problem immediately, fixed it and was done and on his way in minutes. Such a nice, polite and conscientious young man. Plus, he took the time to show me how to correct the problem if it happened again so that I could avoid any fees. Thanks for the great customer service this morning!

3/12/2025
Tammy S

Chris did a great job!

3/6/2025
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